General Refund Policy
Softhuge Technologies Pvt. Ltd., the company behind MyKosh, offers a 7-day money-back guarantee for all premium subscriptions. If you are not satisfied with our premium features, you can request a full refund within 7 days of purchase.
Refund Eligibility
Refunds are available for premium subscriptions only. Free features and services are provided at no cost and are not eligible for refunds.
How to Request a Refund
To request a refund, contact our support team through the app or email support@softhuge.com with your purchase details and reason for the refund request.
Processing Time
Approved refunds are typically processed within 5-10 business days and will appear in your original payment method within 3-5 business days after processing.
Exceptions and Limitations
Refunds may not be available for subscriptions that have been active for more than 7 days or for violations of our Terms of Service. To prevent scams and fraud, we reserve the right to deny refunds in the following cases:
Limitations
Multiple refund requests from the same account or device
Suspicious payment methods or fraudulent payment information
Violation of our acceptable use policy or terms of service
Refunds requested after account suspension due to policy violations
Attempts to exploit the refund system or gaming the refund process
Bulk purchases followed by mass refund requests
Need Help Understanding This Policy?
If you have questions or need clarification about this legal document, our support team is here to help.